Policies

  • Fair Practice Code

    Revised – Fair Practice Code (in short FPC) of Village Financial Services Ltd (the Company) pursuant to Master Circular dated July, 01 2015, RBI/2015-16/16 DNBR (PD) CC.No.054/03.10.119/2015-16…Read More

  • Grievance Redressal

    A grievance can be defined as any sort of dissatisfaction, which needs to be redressed in order to bring about the smooth functioning of the organization. Broadly, a grievance can be defined as any discontent of dissatisfaction with any aspect of the organization…Read More

  • CSR Policy

    Village Financial Services Ltd (VFS) is one of India’s leading NBFC-MFIs in the Eastern part of India, providing cutting edge products and customer service to its member-base. VFS is engaged in the business of lending to women borrowers…Read More

  • Whistle Blower Policy

    Village Financial Services Ltd (VFS) believes in the conduct of the affairs of its constituents in a fair and transparent manner by adopting highest standards of professionalism, honesty, integrity and ethical behavior…Read More

  • KYC & AML Policy

    Reserve Bank of India (RBI) has issued guidelines on ‘Know Your Customer’ (KYC) Guidelines -Anti Money Laundering Standards for Non Banking Finance Companies (NBFCs) thereby setting standards for prevention of money laundering activities and corporate practices…Read More

  • Policy against Sexual Harassment at Workplace

    Village Financial Services Ltd (“VFS” or “Company”) is committed to creating and maintaining a secure work environment where it’s Employees, Agents, Vendors and Partners can work and pursue business together in an atmosphere free of harassment…Read More