|Basic Behavioural Skills required
||Communication– Seeks and shares information, ideas and thoughts with clarity and in a logical manner. Listens and responds to others’ effectively. Builds trust with clients and team.
Customer Focus– Understands and responds to customer needs, builds and maintains rapport with customers; communicates actively with the customer.
Problem Solving– Grasps new concepts and information, understands and interprets facts and figures related to daily work, provides solutions to simple day to day problems
Self Management Skills (Result Orientation)– Manages and organizes work to meet commitments and deadlines (often under pressure), aligned with the expected standards of quality and productivity.